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AN ANALYTICAL STUDY OF DIGITAL TRANSFORMATION IN THE BANKING SECTOR: DRIVERS, IMPACT AND FUTURE STRATEGIES

Author Information
Name: Ramesh Chandra
Country: India
Publication Details
Year: 2025
Volume: Volume-12, Issue-2 (July-December)
Page Number: 308-314
DOI: https://doi.org/10.5281/zenodo.18160397
Abstract
ABSTRACT
The global banking sector is undergoing an unprecedented transformation driven by rapid technological advancements, evolving customer expectations, and regulatory pressures. Digital transformation has emerged as a strategic imperative rather than an optional innovation. This paper explores the scope, drivers, challenges, and future directions of digital transformation in the banking sector. By examining case studies, technologies, and the impact on operational efficiency and customer satisfaction, this research provides a comprehensive analysis of how banks can successfully navigate the new digital frontier.

Keywords: Digital transformation, banking sector, fintech, blockchain, cybersecurity, digital banking
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